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Google Workspace Integration

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Integrate CaseDocker with Google Workspace for Gmail, Google Drive, and Google Calendar synchronization.

What It Does

The Google Workspace integration connects CaseDocker with Gmail, Google Drive, Google Calendar, and Google Docs. This enables seamless document collaboration, email management, and calendar synchronization within your existing Google Workspace environment.

Setup Steps

  1. Provide Google OAuth Credentials

    Share client ID/secret for your Google project (or delegate to CaseDocker to provision and configure).

  2. Configure OAuth Consent

    Configure OAuth consent screen with required scopes for Gmail, Drive, Calendar, and Docs access.

  3. Set Up API Credentials

    Create OAuth 2.0 credentials in Google Cloud Console and configure in CaseDocker admin panel.

  4. Authorize Integration

    Authorize CaseDocker to access Google Workspace services with appropriate permissions.

  5. Map Services

    Configure which Google Workspace services to integrate (Gmail, Drive, Calendar) and set sync preferences.

Required Permissions

  • Read/Write access to Google Drive files and folders
  • Read/Write access to Gmail messages (with user consent)
  • Read/Write access to Google Calendar events
  • Access to Google Docs for document collaboration

FAQs

Yes, emails can be directly linked to cases from Gmail using the CaseDocker browser extension or email forwarding rules.

Documents can be stored in Google Drive and accessed from CaseDocker, with automatic sync of changes and version history.

Yes, the integration fully supports Google Workspace two-factor authentication and security policies.

Yes, each user can individually connect their Google Calendar to CaseDocker for personal calendar sync.

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